Return Policy

Effective Date: October 13,2025
We want you to be happy with your purchase.  lf you're not satisfied please review our refund policy below.

Retuns
Items must be returned within 14 days of receipt.
Products must be unused and in original packaging.
Non-returnable items: customized products, digital downloads, gift cards.

Refunds
Once we receive and inspect your return, well notify you.
Approved refunds will be processed to your oniginal payment method within 5-10 business days.

Exchanges
We only replace items if they are defective or damaged.
To request an exchange, email us at support@muersi.com with your order number and issue.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

Shipping Returns
Customers are responsible for return shipping costs(unless items defective).
Send returns contact us: support@muersi.com